Serving Texas with Trusted Document Solutions

PRIVACY POLICY

Texas Document & Form Services

1. Introduction

Texas Document & Form Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

2. Information We Collect

We may collect the following types of information:

  • Full name

  • Phone number and email address

  • Mailing address

  • Identification details (when required for service processing)

  • Documents and files submitted by clients

  • Payment information (processed through secure third-party providers)

  • Any additional information voluntarily provided through forms, email, or client communication

3. How We Use Your Information

We use the information collected solely for legitimate business purposes, including:

  • Providing document preparation and administrative services

  • Processing client requests and service orders

  • Communicating with clients regarding their cases or documents

  • Submitting forms or applications on behalf of clients (when authorized)

  • Improving customer service and operational efficiency

  • Maintaining internal records for compliance purposes

4. Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only in the following situations:

  • With government agencies, courts, embassies, or third-party institutions as required to complete requested services

  • With secure third-party service providers (such as payment processors or email systems)

  • When required by law, regulation, or legal process

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Client Responsibility

Clients are responsible for ensuring that all information and documents submitted are accurate, complete, and truthful. We are not responsible for errors resulting from incorrect or incomplete information provided by clients.

7. Data Retention

We retain client information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. After that, data may be securely deleted or archived.

8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze website traffic

  • Enhance user experience

You may disable cookies through your browser settings; however, some features of the website may not function properly.

9. Third-Party Services

We may use trusted third-party platforms for:

  • Payments

  • Document storage

  • Email communication

  • Website analytics

These providers have their own privacy policies governing the use of your information.

10. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction or updates to your data

  • Request deletion of your information (where legally permitted)

  • Opt out of certain communications

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without proper legal authorization.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

13. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us through our official website contact form or client support channels.